What is your refund policy?

If you choose to cancel your order at least three weeks prior to your testing week, a full refund will be granted. If you cancel your order less than three weeks prior to testing, but prior to shipping of materials, this is typically one week prior to test week, a full refund less a $15.00 processing fee will be granted. If you cancel your order after the materials have been shipped, a refund of one-half the order will be granted provided that all materials are returned to Crosspointe Educational Services within one week of cancellation. If materials are damaged, have been used, or are not received within one week of canceling or original test week, no refund will be granted.